Stoneway – Handcrafted Furniture

Overview

This Refund Policy outlines the circumstances under which Financial Institution Products Corporation (StoneWay) may issue refunds for services provided. Due to the nature of compliance-driven and subscription-based services, refunds are limited.

Subscription Services

All subscription fees are billed in advance. Once a subscription period has begun, fees are generally non-refundable, unless otherwise stated in a written agreement.

Eligibility for Refunds

Refunds may be considered only under the following circumstances:

Duplicate payment confirmed by StoneWay
Service not delivered due to a system error
Written contractual agreement allowing refunds

Non-Refundable Items

The following are non-refundable:

Completed compliance filings
Consulting or advisory services already rendered
Partially used subscription periods

How to Request a Refund

To request a refund, contact our support team with your account details and reason for the request. Approved refunds will be processed to the original payment method within 7–14 business days.

Policy Changes

StoneWay reserves the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated revision date.